Beta Therapeutics

Do you collect and use preferred names (rather than legal names) for all communications?

—Yes

Yes. We always ensure preferred names are the ones displayed for booking. We also keep legal names secure in case they are needed

Are the forms used in your practice inclusive of various sexual orientations and gender identities (e.g., opportunities to fill in pronouns, etc.)?

—Yes

Yes, pronouns are included on all intake forms and come up for every booking. Our forms and intake have been noted to be trans/queer inclusive.

Are you and your colleagues aware of what specific barriers may exist for trans individuals accessing your services?

—Yes

Yes. Our main office administrator (the one filling this form) is transgender themself, and as such have made sure that our practitioners are well informed of the specific barriers that arise for trans and visibly queer individuals, especially those with intersecting marginalized identities.

Do you offer Indigenous 2S/LGBTQ+ specific resources, for example Indigenous Elders or Knowledge Keepers?

—Yes, to some extent

One of our Registered Clinical Counsellors has completed intercultural training and Indigenous Mental Health support training specifically.

Are you and your colleagues comfortable asking relevant questions about gender identity and sexual orientation?

—Yes

Yes. Our clinic aims to help reduce the stigmas around sexuality and gender identity, especially in a healthcare setting.

Are you and your colleagues aware of what specific barriers may exist for LGBQ individuals accessing your services?

—Yes

See answer above

Do you and your colleagues ask clients about pronouns and use them appropriately?

—Yes

Yes, all of our practitioners are celebratory of diverse genders.

Are you and your colleagues aware of what specific barriers may exist for Two-Spirit, queer, or trans Indigenous individuals accessing your services?

—Yes, to some extent

Yes. We have practitioners who are educated and trained in supporting Indigenous and LGBTQ+ populations

Do you and your colleagues have experience working with people who identify as living with a disability or chronic illness? Please tell us more about your experience and any training you have received.

—Yes

Yes, all of our practitioners are registered healthcare professionals who specialize in assisting people with health struggles. As we have over 12 staff members, I will not describe each member's individual training. Our clinic has worked hard to be made accessible and available to all people regardless of ability.

Can you and your colleagues distinguish gender/identity dysphoria/distress from other mental health conditions that are unrelated to gender dysphoria or distress?

—Yes

Yes, our Registered Clinical Counsellors are educated and trained in LGBTQ+ mental healthcare.

Does your practice have gender-neutral washrooms?

—Yes

Are there clear anti-discrimination policies that include gender identity, gender expression, and sexual orientation in your organization or practice?

—Yes

In our clinic, we hold strong values of mutual respect and subscribe to a zero-tolerance policy of racism, sexism, homophobia, transphobia or ableism.

Are all individuals involved in service provision actively engaged in decolonizing their practices and/or organization? If yes, please type below what actions you and/or your organization are taking.

—Yes

Yes. Inspired by the incredible work of one of our owners, who is a Woman of colour, decolonization and anti-racism work are very important to us.

Are all individuals involved in service provision actively engaged in anti-racist practices, policies, and systems in their care model?

—Yes

Yes