Lotus Therapy & Counselling Centre

Are the forms used in your practice inclusive of various sexual orientations and gender identities (e.g., opportunities to fill in pronouns, etc.)?

—Yes

Do you collect and use preferred names (rather than legal names) for all communications?

—Yes

Do you and your colleagues have experience providing services that support clients with navigating gender dysphoria*?

*TransCareBC describes gender dysphoria as a term "intended to describe the distress some trans people experience with relation to their gender identity, particularly if they would like to transition but have not yet done so".

—Yes

Please tell us how equipped you feel to support a client in determining if/when their mental health symptoms are related to their gender-related experiences or other factors? Please describe your response choice below.

—Very confident

Do you/your colleagues understand the difference between gender dysphoria and mental health conditions/symptoms that are unrelated to gender dysphoria or distress?

—Yes

Do you and your colleagues have experience working with people who identify as living with a disability or chronic illness? Please tell us more about your experience and any training you have received.

—Yes

Are you and your colleagues aware of what specific barriers may exist for Two-Spirit, queer, or trans Indigenous individuals accessing your services?

—Yes

Are you and your colleagues aware of what specific barriers may exist for LGBQ individuals accessing your services?

—Yes

Are you and your colleagues comfortable asking relevant questions about gender identity and sexual orientation?

—Yes

Do you offer Indigenous 2S/LGBTQ+ specific resources, for example Indigenous Elders or Knowledge Keepers?

—Yes, to some extent

Do you and your colleagues ask clients about pronouns and use them appropriately?

—Yes

Are you and your colleagues aware of what specific barriers may exist for trans individuals accessing your services?

—Yes

Does your practice have gender-neutral washrooms?

—No

unfortunately, the washrooms are shared by the building.

Are there clear anti-discrimination policies that include gender identity, gender expression, and sexual orientation in your organization or practice?

—Yes

Are all individuals involved in service provision actively engaged in decolonizing their practices and/or organization? If yes, please type below what actions you and/or your organization are taking.

—Yes

Are all individuals involved in service provision actively engaged in anti-racist practices, policies, and systems in their care model?

—Yes