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Okanagan Clinical Counselling Services - West Kelowna

  •   250-718-9291
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Okanagan Clinical Counselling Services (OCCS) is a comprehensive clinic dedicated to meeting and exceeding the psychological and emotional needs of individuals in the community and beyond. With a team of Clinical Counsellors and Registered Social Workers, OCCS offers a wide range of accessible and high-quality mental health services. We provide individual, couples, children, family, and group therapy, utilizing evidence-based approaches such as Cognitive Behavioural Therapy (CBT) and Mindfulness techniques, while incorporating other therapeutic modalities as needed. OCCS is committed to creating a safe, non-judgmental, and compassionate environment where clients can openly discuss their concerns and receive personalized treatment to address a variety of issues, including trauma, mental health concerns, behavioral difficulties, and life transitions.

Through their dedication to ethical practices, prompt and responsive services, and a focus on creativity, culture, and accountability, OCCS aims to support clients in their journey towards holistic well-being. We offer free consultations, sliding fee scales, evening and weekend appointments, online counselling services, and multiple locations throughout the Okanagan. With a mission to provide comfort, safety, and effective therapeutic support, OCCS strives to empower individuals and families, helping them thrive and reach their desired outcomes.

This organization offers reduced counselling rates. Please inquire directly for more information.

Want to learn more about this service’s work with Two-Spirit, trans, LGBQ+ people?

We invite all service providers listed on MindMapBC  to answer the following questions. These questions were developed in collaboration with community members, researchers, and mental health and other service providers. They're intended to help us understand what a service provider or organization is doing to affirm and support sexual and gender diverse service users.

See below for responses for this listing.

Want to learn more about our screening questions and filters?

Are the forms used in your practice inclusive of various sexual orientations and gender identities (e.g., opportunities to fill in pronouns, etc.)?


Do you collect and use preferred names (rather than legal names) for all communications?


Do you and your colleagues have experience providing services that support clients with navigating gender dysphoria*? *TransCareBC describes gender dysphoria as a term "intended to describe the distress some trans people experience with relation to their gender identity, particularly if they would like to transition but have not yet done so".


Please tell us how equipped you feel to support a client in determining if/when their mental health symptoms are related to their gender-related experiences or other factors? Please describe your response choice below.

—Very confident

Do you/your colleagues understand the difference between gender dysphoria and mental health conditions/symptoms that are unrelated to gender dysphoria or distress?


Do you and your colleagues have experience working with people who identify as living with a disability or chronic illness? Please tell us more about your experience and any training you have received.


Are you and your colleagues aware of what specific barriers may exist for Two-Spirit, queer, or trans Indigenous individuals accessing your services?


Are you and your colleagues aware of what specific barriers may exist for LGBQ individuals accessing your services?


Are you and your colleagues comfortable asking relevant questions about gender identity and sexual orientation?


Do you offer Indigenous 2S/LGBTQ+ specific resources, for example Indigenous Elders or Knowledge Keepers?

—Yes, to some extent

We have a full-time indigenous advocate as well as several indigenous counsellors but not necessarily elders. However we regularly hire elders from the community to join us for workshops and training internally and in the community.

Do you and your colleagues ask clients about pronouns and use them appropriately?


Are you and your colleagues aware of what specific barriers may exist for trans individuals accessing your services?


Does your practice have gender-neutral washrooms?


Are there clear anti-discrimination policies that include gender identity, gender expression, and sexual orientation in your organization or practice?


Are all individuals involved in service provision actively engaged in decolonizing their practices and/or organization? If yes, please type below what actions you and/or your organization are taking.


Are all individuals involved in service provision actively engaged in anti-racist practices, policies, and systems in their care model?

No response provided.


105 - 3710 Hoskins Road
West Kelowna, BC


Services available in these languages

  • Hindi
  • English
  • French
  • Punjabi

Last updated: June 26, 2023
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